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  Outsourcing Guides See Green Offshore  

CNET, May 03
American businesses have long outsourced some operations to cut costs, most obviously in manufacturing, and the technology industry also has increasingly outsourced tasks such as applications development. More recently, many businesses have been engaged in process outsourcing, such as moving call center operations offshore.

  Call Centers In EMEA: Outsourcing to Surge  

CommWeb, May 03
Call centers are moving "offshore" as European companies look to Africa and the Middle East for low cost growth.

  Protests Fail to Stem Outsourcing  

AFR, May 03
A global backlash is unlikely to stem the tide of offshore outsourcing but market players believe Australia could benefit from the next wave of outsourcing by offering a near-shore option for Asian businesses.

  There's More to Consider Than Cheaper Labor  

Computerworld - April 2003
There's much more to offshore outsourcing than lower labor rates. Industry experts and CIOs with offshore experience caution would-be customers to carefully examine all of the risks, including the hidden costs. It's also important to protect intellectual property, examine the geopolitical risks in the region where the work will be done and effectively communicate the company's overall outsourcing strategy to stateside workers.

  The Offshore Outsourcing Backlash  
Ross Research - April 2003
Last month, New Jersey's Department of Human Services awarded a seven-year Call Center Outsourcing contract to Arizona-based eFund. At the time the contract was awarded, eFund had its calling operations out of Green Bay, Wisconsin. But.after the contract was awarded, eFund's calling operations were moved from Green Bay to Bombay, India, and that irked New Jersey State Senator Shirley Turner.
  The Outsourcing Rush  
Dataquest - March 2003
The worldwide HR outsourcing market is set to grow from $21.7 bn in 2000 to $58.5 bn in 2005. If forecasts are anything to go by, this is the fastest growing outsourcing segment...
  HR is Leaner, Not Dead  
The ALBUQUERQUE Tribune - March 2003
In the continuing pressure for greater efficiencies and cost cutting, senior management is asking itself tough questions about the company's core. "What are our core business functions that define who we are, and how we make money?" Without these core functions, there is no business. But they're also asking the corollary question, "What internal functions support our operations, but are not critical to our business?"
  Firm Known as Outsourcing Experts  
DallasNews.com - February, 2003
TPI becomes an industry leader in forging ties: THE WOODLANDS, Texas - Miniature airplanes, trucks and other trinkets crowd the shelves in Technology Partners International Inc.'s Houston-area headquarters, serving as tiny mementos from every multimillion-dollar deal the firm helps close.
  Passage Beyond India  
CIO - January, 2003
India has long been the leader in offshore IT outsourcing, with a $4 billion IT services export industry, a decade of lead time over most other countries and upward of 80 percent of the offshore market...
But there are three up-and-comers that are worth a look.
  BPO Advisory Firm Eyes RP Opportunities  
itmatters - January, 2003
Atul Vashistha, chief executive officer (CEO) of neoIT, recently visited Manila and presented global opportunities for Philippine-based companies in the outsourcing space in a CEO Forum held at the Mandarin Hotel in Makati City last Jan 20.
  The Expanding Territory of Offshore Outsourcing  
Outsourcing Journal - January, 2003
Offshore outsourcing in 2002 reached the status of a proven paradigm. Already a key component of strategic goals for many large U.S. companies, small to mid-size companies also are now finding ways to reap the cost-cutting and efficiency benefits of this business transformational model.
  US Consulting Firm to Study Philippine Outsourcing Capabilities  
ComputerWorld Philippines - January, 2003
A US-based consulting firm has initiated a comprehensive study of the capabilities of the Philippines to meet outsourcing requirements of foreign companies.
  RP Outsourcing Biz Must Look on Niche Market to Survive  
Metropolitan Computer Times - January, 2003"Business process outsourcing (BPO) is in growing demand and it's but natural for some countries to jump into it, leveraging on traditional advantages such as telecommunications infrastructure and skilled manpower. But the problem lies in trying to accommodate all requirements, which is actually less helpful," according to Atul Vashistha, CEO of US-based offshore sourcing advisory firm neoIT.
 
  Harnessing the Power of Outsourcing's Next Wave - In Europe  

Michael F. Corbett & Associates Ltd.
Firmbuilder - May 03

Outsourcing has taken on new energy in Europe as the areas being outsourced have moved from the traditional "physical" aspects of the business, such as facilities operations and manufacturing, to the more specialized information technology and process operations.

  Call Center Investments in RP Continue to Grow  

Business World - May 2003
Customer contact center investments in the country increased eight-fold in 2002, according to Philippine Economic Zone Authority (PEZA) and Board of Investments (BOI) data.

  Sprint Crunches Data from IT Outsourcing Proposals  

The Business Journal of Kansas City - May 2003
Sprint Corp. expected to cut a list of potential information technology vendors from a dozen to four or five by a May 23 target date. The company is evaluating vendors as it explores the option of taking IT work offshore.

  Philippine Leader Aims to Lure More Outsourcing  

Boston Globe - May 2003
Move over, India. There's a new player in the global outsourcing business. Philippine President Gloria Macapagal Arroyo, who visited with President Bush and was feted at a White House state dinner Monday, came to the nation's financial capital yesterday to pitch US companies on the benefits of moving some of their key business and technology tasks to her island nation.

  GE Top BPO Employer    

Rediff.com - April 2003
Over a quarter of the people employed in the country's Information Technology-Enabled Services sector are on the rolls of multinationals like GE Capital, Standard Chartered, AOL and HSBC, involved in captive business processes outsourcing.

  UK Cannot Ignore Offshore Outsourcing  

vnunet.com - April 2003
Economic pressures will force three-quarters of British enterprises to adopt some form of offshore outsourcing within two years, say industry watchers.

  Outsourcing IT: Buyer's Market  

CFO Magazine - March 2003
''Pay as you go'' may not replace the ''one size fits all'' outsourcing model for several years. To buy your IT infrastructure services, you should shop hard, negotiate hard, and benchmark the terms of your agreements.

  Indian IT Services Industry Heading for a Churn: neoIT Exclusive  

CIOL - February, 2003
Own a niche segment or perish, because customers do not prefer companies beyond the top 10, says Avinash Vashistha, MD, neoIT.

  Offshore Outsourcing: Navigating the Global IT Market  

New Architect - February, 2003
Russia and Egypt aren't alone in their bids for a stake in the worldwide IT market. From India to Southeast Asia, Eastern Europe to South America, outsourcing opportunities are becoming almost universal.

  Growth of the HR Outsourcing Market-Part 2  

HRO Today - February, 2003
In this interview, General Atlantic Partners' Mark Dzialga discusses an investor's perspective on HR outsourcing

  Managing in a Slow-Growth Economy  

Industry Week - January, 2003
Among the Top 10 actions you can take to improve business performance, cutting costs - for the long term as well as the short term - by moving manufacturing from existing high-cost locations to low-cost locations elsewhere in the world is imperative, says neoIT CEO Atul Vashistha.

  A Legal View of Information Technology Sourcing in Russia  

llgm.com - January, 2003
Russia is in the limelight in terms of offshore outsourcing, especially for companies like Sun Microsystems, LSI Logic, Motorola, Intel, Boeing and Northern Telecom. Russia's qualified inexpensive labor and good R&D is drawing many IT players into it, mainly for software coding jobs. This interest has brought out new issues: Opening an accredited representative office, hiring a research institute, setting up individual contracts with researchers, protecting the intellectual property so that it can be integrated into a Western company's worldwide operations, and ensuring cultural compatibility.

  Achieving IT and BPO Offshore Outsourcing Success, Reducing Risk Are Themes Of Malaysia and Philippines Outsourcing Events  

CBS MarketWatch - January, 2003
neoIT (www.neoit.com), the leading offshore sourcing advisory firm, will kick off 2003 with back-to-back appearances at outsourcing events in Malaysia and the Philippines. Given the rising demand for offshore advisory services to help companies successfully outsource information technology and business processes offshore, Mr. Vashistha will speak to and meet with IT and BPO buyers and suppliers in Malaysia, the Philippines and in Singapore during the month of January.

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