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Outsourcing Guides See Green Offshore
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CNET, May 03
American businesses have long outsourced some operations to cut costs, most
obviously in manufacturing, and the technology industry also has increasingly
outsourced tasks such as applications development. More recently, many
businesses have been engaged in process outsourcing, such as moving call center
operations offshore.
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Protests Fail to Stem Outsourcing
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AFR, May 03
A global backlash is unlikely to stem the tide of offshore outsourcing but
market players believe Australia could benefit from the next wave of
outsourcing by offering a near-shore option for Asian businesses.
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There's
More to Consider Than Cheaper Labor |
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Computerworld - April 2003
There's much more to offshore outsourcing than lower
labor rates. Industry experts and CIOs with offshore experience caution
would-be customers to carefully examine all of the risks, including the hidden
costs. It's also important to protect intellectual property, examine the
geopolitical risks in the region where the work will be done and effectively
communicate the company's overall outsourcing strategy to stateside workers.
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The
Offshore Outsourcing Backlash |
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Ross Research - April 2003
Last month, New Jersey's Department of Human Services awarded a seven-year Call
Center Outsourcing contract to Arizona-based eFund. At the time the contract
was awarded, eFund had its calling operations out of Green Bay, Wisconsin.
But.after the contract was awarded, eFund's calling operations were moved from
Green Bay to Bombay, India, and that irked New Jersey State Senator Shirley
Turner.
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The
Outsourcing Rush |
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Dataquest - March 2003
The worldwide HR outsourcing market is set to grow from $21.7 bn in 2000 to
$58.5 bn in 2005. If forecasts are anything to go by, this is the fastest
growing outsourcing segment...
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HR is
Leaner, Not Dead |
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The ALBUQUERQUE Tribune - March 2003
In the continuing pressure for greater efficiencies and cost cutting, senior
management is asking itself tough questions about the company's core. "What are
our core business functions that define who we are, and how we make money?"
Without these core functions, there is no business. But they're also asking the
corollary question, "What internal functions support our operations, but are
not critical to our business?"
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Firm
Known as Outsourcing Experts |
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DallasNews.com - February, 2003
TPI becomes an industry leader in forging ties: THE WOODLANDS, Texas -
Miniature airplanes, trucks and other trinkets crowd the shelves in Technology
Partners International Inc.'s Houston-area headquarters, serving as tiny
mementos from every multimillion-dollar deal the firm helps close.
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Passage
Beyond India |
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CIO
- January, 2003
India has long been the leader in offshore IT outsourcing, with a $4 billion IT
services export industry, a decade of lead time over most other countries and
upward of 80 percent of the offshore market...
But there are three up-and-comers that are worth a look.
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BPO
Advisory Firm Eyes RP Opportunities |
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itmatters - January, 2003
Atul Vashistha, chief executive officer (CEO) of neoIT, recently visited Manila
and presented global opportunities for Philippine-based companies in the
outsourcing space in a CEO Forum held at the Mandarin Hotel in Makati City last
Jan 20.
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The
Expanding Territory of Offshore Outsourcing |
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Outsourcing Journal - January, 2003
Offshore outsourcing in 2002 reached the status of a proven paradigm. Already a
key component of strategic goals for many large U.S. companies, small to
mid-size companies also are now finding ways to reap the cost-cutting and
efficiency benefits of this business transformational model.
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RP
Outsourcing Biz Must Look on Niche Market to Survive |
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Computer Times - January, 2003"Business
process outsourcing (BPO) is in growing demand and it's but natural for some
countries to jump into it, leveraging on traditional advantages such as
telecommunications infrastructure and skilled manpower. But the problem lies in
trying to accommodate all requirements, which is actually less helpful,"
according to Atul Vashistha, CEO of US-based offshore sourcing advisory firm
neoIT.
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Harnessing the Power of Outsourcing's Next Wave - In Europe
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Michael F. Corbett & Associates Ltd.
Firmbuilder - May 03
Outsourcing has taken on new energy in Europe as the areas being outsourced
have moved from the traditional "physical" aspects of the business, such as
facilities operations and manufacturing, to the more specialized information
technology and process operations.
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Call
Center Investments in RP Continue to Grow |
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Business World - May 2003
Customer contact center investments in the country
increased eight-fold in 2002, according to Philippine Economic Zone Authority
(PEZA) and Board of Investments (BOI) data.
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Sprint
Crunches Data from IT Outsourcing Proposals |
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The Business Journal of Kansas City - May 2003
Sprint Corp. expected to cut a list of potential
information technology vendors from a dozen to four or five by a May 23 target
date. The company is evaluating vendors as it explores the option of taking IT
work offshore.
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Philippine
Leader Aims to Lure More Outsourcing |
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Boston Globe - May 2003
Move over, India. There's a new player in the global
outsourcing business. Philippine President Gloria Macapagal Arroyo, who visited
with President Bush and was feted at a White House state dinner Monday, came to
the nation's financial capital yesterday to pitch US companies on the benefits
of moving some of their key business and technology tasks to her island nation.
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GE Top BPO Employer |
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Rediff.com - April 2003
Over a quarter of the people employed in the country's Information
Technology-Enabled Services sector are on the rolls of multinationals like GE
Capital, Standard Chartered, AOL and HSBC, involved in captive business
processes outsourcing.
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UK Cannot Ignore Offshore Outsourcing |
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vnunet.com - April 2003
Economic pressures will force three-quarters of British enterprises to adopt
some form of offshore outsourcing within two years, say industry watchers.
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Outsourcing
IT: Buyer's Market |
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CFO Magazine - March 2003
''Pay as you go'' may not replace the ''one size fits all'' outsourcing model
for several years. To buy your IT infrastructure services, you should shop
hard, negotiate hard, and benchmark the terms of your agreements.
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Offshore
Outsourcing: Navigating the Global IT Market |
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New Architect - February, 2003
Russia and Egypt aren't alone in their bids for a stake in the worldwide IT
market. From India to Southeast Asia, Eastern Europe to South America,
outsourcing opportunities are becoming almost universal.
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Managing
in a Slow-Growth Economy |
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Industry Week - January, 2003
Among the Top 10 actions you can take to improve business performance, cutting
costs - for the long term as well as the short term - by moving manufacturing
from existing high-cost locations to low-cost locations elsewhere in the world
is imperative, says neoIT CEO Atul Vashistha.
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A Legal
View of Information Technology Sourcing in Russia |
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llgm.com - January, 2003
Russia is in the limelight in terms of offshore
outsourcing, especially for companies like Sun Microsystems, LSI Logic,
Motorola, Intel, Boeing and Northern Telecom. Russia's qualified inexpensive
labor and good R&D is drawing many IT players into it, mainly for software
coding jobs. This interest has brought out new issues: Opening an accredited
representative office, hiring a research institute, setting up individual
contracts with researchers, protecting the intellectual property so that it can
be integrated into a Western company's worldwide operations, and ensuring
cultural compatibility.
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Achieving
IT and BPO Offshore Outsourcing Success, Reducing Risk Are Themes Of Malaysia
and Philippines Outsourcing Events |
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CBS MarketWatch - January, 2003
neoIT (www.neoit.com), the leading offshore sourcing
advisory firm, will kick off 2003 with back-to-back appearances at outsourcing
events in Malaysia and the Philippines. Given the rising demand for offshore
advisory services to help companies successfully outsource information
technology and business processes offshore, Mr. Vashistha will speak to and
meet with IT and BPO buyers and suppliers in Malaysia, the Philippines and in
Singapore during the month of January.
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